Back Office Employee – Houthalen-Helchteren
Belgium, Houthalen-Helchteren
Nic Benelux 2 Vacancies Job Description
NIC Belgium is looking for two Back Office Employees to support its activities in the distribution of products and raw materials for professional clients in the food sector. The role is full-time and permanent, with a salary of €2,500–€3,500 per month.
The position combines customer service, logistics administration, and financial administration. Responsibilities include assisting customers by phone and online, processing and verifying orders, handling inquiries and changes, and supporting sales representatives. The employee will also manage delivery documents, returns, Proof of Delivery, delivery tracking, and administrative route-planning tasks, while receiving training to act as a backup for route planning.
Financial duties include processing purchase and sales documents, following up outstanding items and missing documents, and supporting credit control. The company uses Adsolut ERP, Marcando, and TRAC WMS, although previous experience with these systems is not required.
Candidates should be accurate, organized, customer-oriented, comfortable with digital systems, able to prioritize and solve problems practically, and willing to learn new tasks. Good spoken and written Dutch and French are required.
Requirements
- Works accurately and in an organized manner
- Strong administrative skills
- Feel for logistics and planning
- Enjoys communicating with customers and remains friendly when busy
- Ability to set priorities and solve problems practically
- Comfortable working with digital systems
- Willingness to learn new tasks
- Helps colleagues when needed
- Good spoken and written Dutch
- Good spoken and written French
- Affinity with ERP systems and digital processes
- Experience in customer service, inside sales, logistics administration, transport planning, financial administration, or a distribution environment is welcome
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