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Danish-speaking Customer Service Agent-Malta

Denmark Next Job Abroad

Job Description

An international online gambling brand is looking for Danish-speaking Customer Service Advisors to support customers worldwide. The role involves assisting customers with betting, payments, and account-related queries through Live Chat, email, and phone.

This is a full-time position in a fast-paced environment, with a varied schedule that includes evenings, weekends, and public holidays. The role requires a strong customer-service focus, problem-solving initiative, and the ability to multitask and remain calm under pressure.

Candidates must have native or fluent Danish and solid written and verbal English communication skills. Strong computer literacy is required, while CRM experience is a plus. Previous experience in a fast-paced customer service environment is beneficial.

The position includes a complete relocation package, performance bonus, career development opportunities, free gym access, private health insurance, office snacks, birthday leave, and regular social and team activities.

Requirements

  • Native or fluent Danish.
  • Solid English communication skills, both written and verbal.
  • Passion for delivering exceptional customer service.
  • Ability to remain calm under pressure and multitask.
  • Problem-solving initiative and willingness to take ownership.
  • Openness to feedback and personal development.
  • Strong computer literacy.
  • CRM experience is a plus.
  • Previous experience in a fast-paced customer service environment is beneficial.

Apply for this position

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