Danish-speaking Customer Support Agent-Malta
Job Description
An online gambling company in Malta is looking for Danish-speaking Customer Service Advisors to assist customers worldwide. The role involves handling queries related to betting, payments, and customer accounts through Live Chat, email, and phone.
This is a full-time position for an adaptable and motivated customer service professional who can work in a fast-paced environment and follow a varied schedule aligned with the sporting calendar. Working hours may include evenings, weekends, and public holidays.
Candidates must be native or fluent in Danish and have solid written and verbal English communication skills. The role also requires strong computer literacy, the ability to remain calm under pressure, multitask, take ownership of problems, and respond positively to feedback. CRM experience and previous experience in a fast-paced customer service environment are beneficial.
The position offers a competitive base salary, performance bonus, career development opportunities, free gym access, comprehensive private health insurance, office snacks, a birthday day off, and regular social events and team activities.
Requirements
- Native or fluent Danish.
- Solid English communication skills, both written and verbal.
- Passion for delivering exceptional customer service.
- Ability to remain calm under pressure and multitask.
- Problem-solving initiative and eagerness to take ownership.
- Openness to feedback and personal development.
- Strong computer literacy.
- Experience with CRM systems is a plus.
- Previous experience in a fast-paced customer service environment is beneficial.
Apply for this position
Open the free assessment form for Danish-speaking Customer Support Agent-Malta, fill in your details, and our recruitment team will get back to you.
